November 06, 2018
Newshore has put into production version 1.1 of newshore_disruption for Viva Air group. With this new version, the Colombia-based airline will be able to automate the management of disruptions (massive delivery of notifications, support for multiple connections), reducing the call center's participation and focusing human intervention to those special cases that the airline decides. Already working in more exciting features arriving in next release!
Newshore is a technology consultancy firm serving the airline industry. With a team of over 100 IT professionals, headquarters in Barcelona (Spain) and production centers in Colombia, Newshore delivers e-commerce solutions to low cost carriers (LCC) and hybrid airlines all over the world, boosting their revenues while keeping their operational costs low.
Viva Air is the successful low cost carrier established in Colombia in 2012, operating 26 domestic and international routes with 10 aircrafts A320 with over 3.3 million passengers in the last year, which has stimulated the Colombian market with its low fares allowing much more people to fly.