Expect the unexpected

Manage flight disruptions efficiently and at a minimum cost to you and your clients

Solutions

Newshore Disruption Management is an all-in-one solution that helps you manage those events that impact the normal course of your operations, such as flight changes and cancellations. It provides a fully automated cost-efficient way to notify your customers, provide them with alternative options and manage refunds and compensation, all while keeping track of every interaction.

Key Feature

All in one

Everything under one roof: it saves your time and reduces overhead and training costs through reduced complexity, automation and integration with other systems. A comprehensive integrated toolbox to manage any unexpected event affecting your airline.

Key Feature

User Friendly

A powerful but simple and intuitive interface that is able to meet your business demands while keeping training requirements to a minimum. A cloud based web tool for online, real time operations that you can get up and running quickly.

Key Feature

Customizable

Define the workflow in accordance to your preferred business logic. Cover all relevant communication scenarios by creating as many notification types and templates as you need. Define content, language and channel: email, SMS and, soon, messaging apps.

Key Feature

Fully Trackable

Two way communication channel. Fully automated notification acknowledgement that syncs with your PSS for refunds, acceptance or further actions. Fast, flexible and frictionless refund and compensation process with built-in tracking and reporting features.

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